Billing, Rates, & Credits

Quarterly Billing

Avon Lake customers are billed by Avon Lake Regional Water for their water and wastewater usage every three months.

Winter Quarterly Bill

Usage months: December, January, February
Meter reading for this quarterly bill: First week of March
Quarterly bill mailed to customers: March 31^st
Quarterly bill due date: April 20^th

Spring Quarterly Bill

Usage months: March, April, May
Meter reading for this quarterly bill: First week of June
Quarterly bill mailed to customers: June 30^th
Quarterly bill due date: July 20^th

Summer Quarterly Bill

Usage months: June, July, August
Meter reading for this quarterly bill: First week of September
Quarterly bill mailed to customers: September 30^th
Quarterly bill due date: October 20^th

Fall Quarterly Bill

Usage months: September, October, November
Meter reading for this quarterly bill: First week of December
Quarterly bill mailed to customers: December 31^st
Quarterly bill due date: January 20^th

Water and Wastewater Rates

Avon Lakers enjoy some of the lowest water and wastewater rates in the state. One big reason: Our regionality. Selling our water in bulk (and wastewater services) to cities around us helps decrease the cost for everyone. In addition, we go to great lengths to use our resources efficiently; however, rising treatment costs, aging infrastructure, and capital improvements continue to increase our expenses and debt service.

Approximately, every two years, the Avon Lake Board of Municipal Utilities reviews potential changes to water and wastewater rates to help account for the rising treatment costs, aging infrastructure, and continued capital improvements. Below are the current and approved water and wastewater rates.

Water rates

			Effective 1/1/2024
Minimum Service Fee*			$6.38
First	50,000 Gallons	@	$2.16 / 1,000 gallons
Next	200,000 Gallons	@	$1.78 / 1,000 gallons
Over	250,000 Gallons	@	$1.48 / 1,000 gallons
*The Minimum Service Fee is for residential customers and includes the first 2,000/gal of usage. Rates for standard 3/4″ meter.

Wastewater rates

			Effective 1/1/2024
Minimum Service Fee*			$23.15
Rate Per 1,000 gal			$7.45
*The Minimum Service Fee is for residential customers and includes the first 2,000/gal of usage. Rates for standard 3/4″ meter.

To help residential customers with a standard 3/4″ meter understand how Avon Lake Regional Water calculates the quarterly bill amount, please read Understanding Your Water and Wastewater Bill.

Credit: Summer Billing Adjustment (June – August)

For the September 30th billing cycle, which is the Summer quarterly bill, Avon Lake residents* may notice being charged a lesser amount for their wastewater usage. This is due to the Summer Billing Adjustment. Instead of charging residents for the actual number of wastewater gallons used during June, July, and August, Avon Lake Regional Water charges the wastewater portion of the bill based on an average of the Winter quarter (billed in March) and Spring quarter (billed in June) usages. For example, if you used 30,000 wastewater gallons during the Winter quarter and 20,000 wastewater gallons during the Spring quarter, your average wastewater water usage would be one-half of 50,000 gallons, or 25,000 gallons.

This adjustment occurs because the Avon Lake Board of Municipal Utilities and Avon Lake Regional Water recognize that not all water used during the summer months (June, July, and August) goes to our Water Reclamation Facility for treatment (i.e. lawn sprinkler watering). This Summer Billing Adjustment can add up to substantial savings for residents who like to keep lawns looking green.

*The Summer Billing Adjustment only applies to individual residential accounts (single family residences). It does not apply to apartment, condominium, commercial, industrial, or governmental accounts, or consumers with sprinkling meters.

To help residential customers understand how Avon Lake Regional Water calculates the Summer Billing Adjustment, please read Understanding the Summer Billing Adjustment.